Your privacy

A. J. Edden Pty Ltd respects your privacy. We are a team that has provided service to the architectural hardware, locksmith and security industry since 1946. In order to process and fulfill your order and to notify you regarding your order status we do need to know your name, address, phone number, email address, and credit card information. This page is intended to help clarify how we use this information.

Once you place an order with us, an order confirmation email including your name, address, phone number, and email address, but not your credit card number, is sent to you confirming your order. A. J. Edden Pty Ltd does not share, sell, rent, or loan your personal information to any third party. Any personally identifiable information you give us is held with the utmost care. We may, however, provide aggregate sales, traffic patterns and, customer statistics to our partners, but these statistics will include no personally identifiable information. The privacy of our customers is a high priority for A. J. Edden Pty Ltd. If you have any concerns that are not addressed on this site, please feel free to contact us at sales@aje.com.au

Cookies

Cookies are a very useful web tool for allowing customers to be recognized as repeat customers and can take the drudgery out of online shopping. At A. J. Edden Pty Ltd we use cookies to personalize and enhance your shopping experience. Using cookies, we store information primarily for your convenience, we do not store any personally identifiable information such as your credit card number in a cookie. Again, we respect your privacy and are using cookies only to provide you with a better experience at aje.com.au. If our policy regarding cookies changes, we will post those changes on this page so that you will always be aware of how we respect your privacy. Except for ordering information, which is only collected at time of purchase, and the information stored in a persistent cookie as described above, all other information provided by our customers is stored for use at the customer's next session for the customer's convenience. In the course of using our site, we automatically track certain information about your site usage. This information may include the URL you just came from and which URL you go to next (even if those URLs are not on our site) your IP address, the type of browser you are using, and your navigation path through our site. As this capability is often built into standard web server software, many web sites collect this information automatically. We use this information to help us fine-tune our web presentation to suit our users’ navigation patterns. This navigation information is not linked to any individual users’ personal information.

Credit Card Information / Financial Details

When a customer makes a purchase at aje.com.au, a credit card number is requested to complete the transaction. The page on which we request this information is encrypted using Secure Sockets Layer (SSL) encryption technology to protect your credit card information. SSL encrypts your credit card information so that it cannot be read as it travels over the Internet, and can only be decoded by aje.com.au and its business partners who facilitate your credit card transactions.

Communicating With You

We may, on occasion, send you email informing you about new products or interesting content that we are featuring. This is intended to enhance your shopping experience, but of course, if you choose not to receive this type of information please email us at sales@aje.com.au requesting us to remove you from this email list and we will respect your wishes.

Our Partners

Occasionally we may offer services, promotions, banner ads, links etc on our site provided by third parties. These third parties may have privacy policies different from that of A. J. Edden Pty Ltd. We do not verify the privacy policies of these third parties and therefore it is your responsibility to ensure that the privacy policies of any third party services you may utilize from our site are acceptable to you.

Your Consent

By using our web site you consent to the collection and use of your personal information as described on this privacy page. If we decide to change our privacy policy, we will post those changes in this page so that you are always aware of how we collect, utilize and safeguard your personal information.